Qferri, Inc. ("Qferri," "we," "us," or "our") respects your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information when you visit qferri.com or enroll in our educational programs. By using our website or services, you agree to the practices described below.
1. Information We Collect
We collect three categories of information.
Information you provide
- Identity and contact details (name, email, phone, billing address)
- Enrollment information and course progress
- Billing information processed by our payment provider
- Messages you send through our contact form or to our team
Automatically collected information
- Device, browser, and IP address
- Pages visited, referral source, approximate location
- Cookie identifiers (see our Cookie Policy)
Information from third parties
- Payment confirmation from our processor
- Analytics aggregates from our analytics provider
2. How We Use Information
We use personal information to (a) provide and improve our educational programs, (b) administer enrollments and billing, (c) respond to inquiries, (d) comply with legal obligations, and (e) understand site usage in aggregate. We do not sell personal information.
3. Cookies and Tracking
We use cookies and similar technologies for essential functionality, analytics, and limited marketing. You can manage your cookie preferences via the cookie banner that appears on first visit, or by reviewing our Cookie Policy.
4. Sharing of Information
We share personal information with (i) service providers under contract (hosting, payment, email, analytics); (ii) regulators or courts where legally required; and (iii) successors in the event of a corporate reorganization. We do not share student records with third parties for marketing.
5. Data Retention
Student records are retained for the duration of your enrollment and for a reasonable period afterward (typically seven years) to comply with tax, accounting, and legal obligations. Marketing data is retained while you remain on our list.
6. Your Rights
Depending on where you live, you may have rights to access, correct, delete, port, or restrict the processing of your personal information. California residents have rights under the CCPA, including the right to know, delete, and opt out of "sales" — though we do not sell personal information. To exercise any right, email info@qferri.com.
7. Data Security
We use administrative, technical, and physical safeguards designed to protect personal information. No system is perfectly secure; you should take care when transmitting sensitive information.
8. International Visitors
Our servers are located in the United States. If you access the site from outside the United States, you consent to the transfer of your information to the U.S. for processing.
9. Children
Our services are intended for adults. We do not knowingly collect personal information from children under 16.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will update the "Last updated" date at the top. Material changes will be highlighted on the site.
11. Contact
Questions about this Privacy Policy can be sent to info@qferri.com or mailed to 2150 Shattuck Avenue, Suite 1200, Berkeley, CA 94704, USA.